1. Introduction

When your teachers were growing up, if they wanted to get in touch with somebody the only methods availble to them were going to see the person, making a telephone call or writing a letter.

Today you are spoilt for choice. Technology has made available many new communication methods such as email, fax, video conferencing and instant messaging.

This growth in communications technology has also revolutionised the way that businesses work and keep in touch with staff and customers.

Find out a bit more about methods of communication by using the menu on the left to navigate through the pages.